Privacy Policy

Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Retention of Your Personal Data

We retain personal data as long as needed for the purposes stated, or as required by law. Usage data is retained temporarily unless used for security or improvement purposes.

Transfer of Your Personal Data

Your data may be processed outside your jurisdiction. We ensure secure processing through adequate safeguards such as Standard Contractual Clauses or equivalent protections.

Delete Your Personal Data

You can delete or request deletion of your personal data. You may also edit or update your data via your account settings. We may retain certain information when legally required.

Security of Your Personal Data

We take commercially reasonable measures to protect Your data. However, no system is 100% secure. By using the Service, You acknowledge this limitation.

Children’s Privacy

We do not knowingly collect data from individuals under 13. If we become aware of this, we will delete the data. Parental consent may be required in some jurisdictions.

Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for their content or privacy policies. Please review them separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. You will be notified via email or service notice for material changes. We encourage regular review of this page.

Contact Us

If you have questions about this policy, contact us at info@mellowsync.com.

Interpretation and Definitions

• Account: A unique account created for You to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by or is under common control with a party, where 'control' means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company: Refers to Mellowsync ('the Company', 'We', 'Us' or 'Our').
• Cookies: Small files placed on Your device by a website, containing details of your browsing history and other data.
• Country: Refers to: Wyoming, United States
• Device: Any device that can access the Service such as a computer, cellphone or tablet.
• PersonalData: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website.
• ServiceProvider: Any natural or legal person who processes the data on behalf of the Company.
• UsageData: Data collected automatically when using the Service (e.g., page duration, IP, browser, etc.).
• Website: Refers to Mellowsync, accessible at https://www.mellowsync.com
• You: The individual accessing the Service, or a company/legal entity on whose behalf such individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

We may ask You to provide personally identifiable information including: email, first and last name, phone number, address, ZIP/postal code, and city.

Collected automatically when using the Service, including IP address, browser type/version, pages visited, timestamps, mobile identifiers, and diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity and improve Our Service. Technologies include:

• Browser Cookies: You can set your browser to refuse Cookies. Refusing them may affect the functionality of the Service.
• Web Beacons: Small electronic files used to monitor usage and interaction with our emails or pages.
• Session Cookies: Deleted after you close the browser.
• Persistent Cookies: Remain on your device when offline.

Use of Your Personal Data

• To provide and maintain the Service.
• To manage Your Account and provide user-specific features.
• To perform a contract or licensing agreement.
• To contact You via email, phone, or push notifications.
• To send promotional or similar content (only if You have not opted out).
• To respond to and manage Your requests.
• To evaluate or conduct a business transfer or sale.
• For internal uses such as analytics, marketing improvement, or diagnostics.

Sharing Your Personal Data

• With Service Providers to perform or analyze the Service.
• For business transfers (e.g., acquisition or merger).
• With Affiliates and partners, under confidentiality.
• With business partners for joint promotions or services.
• With other users (only if You voluntarily share data in public areas).
• With Your explicit consent.

Disclosure of Your Personal Data

• In the case of merger, acquisition, or asset sale, Your data may be transferred.
• If required by court, law enforcement, or governmental agency.
• To comply with legal obligations.
• To defend or protect the Company’s rights.
• To investigate potential misuse.
• To protect users or the public.
• To prevent liability.

Third-Party Processing and Tools

We use third-party services to support our platform. These providers may access or process data under their own privacy terms.

• Jotform – form collection and file uploads (https://eu.jotform.com/privacy/)
• Google Analytics – usage tracking and insights
• Meta Pixel – advertising optimization
• Hotjar – behavior and interaction tracking